Recharging and subscribing for add-on packages on Sun Direct DTH has come through a long way. Since I bought Sun Direct almost an year back, for add on packages I have been using their phone service and it wasn’t so convenient. More over it was time consuming in addition to a kind of painful n traditional recharge process. 
Now that Sun Direct has introduced mobile recharge and add on subscription services, it is fairly the best among the other existing DTH service providers in India.
Soon after recharging through their website, an OSD confirmation was on my TV in no time! I decided to test out their mobile platform too. Selected one of the package as add-on and sent a message in the appropriate format through my mobile. In next 30 seconds, I got the confirmation about the service activation. Within next 5 minutes, my subscription was accessible! Viola… great service. I am so glad that the human intervention has been isolated completely for recharge and add-on packages activation.
I still have a couple of concerns and hope Sun Direct listens to them and fixes these two as well.
1. Forgot password reset workflow needs to be re-visted and should be made simpler.
2. There should be a mechanism to de-activate an add-on package through online and mobile modes.
The quality of video and audio using MPEG-4 has certainly been good so far and I may try out Sun Direct’s HDTV services provided their prices come down to earth from sky. Currently HDTV prices are damn too high.. around 12K for the instrument and service to start with. It is not my cup of tea as of now 🙂
Jyothi says
How to monthlyRecharge planes in telugu
Arulraj says
Inform Madha tv availability in sundirect
D Natarajan says
I want add on english news channels of Rs 20/ p.m pack. In spite of having waited for hours . No sales executive was sighted for connecting add on english channels of 3 for RS 20/ pack per month. How long one has to wait?
Jyothi says
How to monthlyRecharge planes in telugu
sumona says
hii
i recharged my sundirect account three months back. Around 5th dec i got notice from sundirect that your subscription is goin to be finish, kindly recharge in 5 days. but i did not recharged and shockingly my tv is still coming without any notice.
how is it possible or there is sum hidden offers behind it ???
kindle tell me……..
sumona says
hii
i recharged my sundirect account three months back. Around 5th dec i got notice from sundirect that your subscription is goin to be finish, kindly recharge in 5 days. but i did not recharged and shockingly my tv is still coming without any notice.
how is it possible or there is sum hidden offers behind it ???
kindle tell me……..
Ramamoorthy says
My smart card no. Is 41281270094 .I have topped up my sundirect dth subscription for 10 months this morning. The amount has been credited correctly.The renewal is meant for the period from 12th April onwards when my last subscription expires whereas the subscription has been renewed from 5 th April onwards ,the date of my payment.This is not correct.When TataSky subscription was renewed earlier the subscription was adjusted from the date of expiry of the earlier subscription and not repeat not from the date of payment.Please look into the matter and rectify the discrepancy and adjust my subscription from 12 th April onwards.
Thanks,
Ramamoorthy