My passport validity was about to expire in a couple of months and I was thinking of renewing it sometime soon. Very recently got to know about ‘Passport Seva Kendra’ (PSK) through a friend and decided to use this newly launched facility to renew my passport. All the information was available on their website about the documents, process, fee structure etc., It was indeed a very smooth option to fill out all the form detail online as well as submitting the same through their website. Also, there was an option to schedule the appointment with passport issuing authority online!
To be doubly sure, I called up their toll free helpline 1800-258-1800 to ensure I have the right set of documents and the process followed is correct. Since there was no change in address, I just had to drop in personally at PSK at a pre-scheduled time with current passport which is about to expire. Well, the other documents included the appointment acknowledgement print out and 2 self attested photo copies from the current passport.
I was told explicitly that there is no need to carry photographs as they have set up a digital imaging system to capture photo there itself while processing the form. Also, I was told that the fee for reissue of passport can be paid at the processing counter. All is well until this point.
Rest of the story as it unfolded made me realize the famous saying – “if everything goes smooth without any hurdles, surely you are in wrong lane”. Well, I had the appointment between 1:30pm – 2:15pm at Passport Seva Kendra, Lalbagh road, Bangalore. Reached the premises and got inside the building at 1:00pm upon showing the acknowledgment print out of the appointment. Had to stand in the queue here too to get a token for visiting processing, verification and issual counters. The queue wasn’t moving at all. After an hour one of the official came out and said the servers are down and it may take a while. Later on got to know that the servers were down since 11:30am! Thanks to Tata Consultancy Services (TCS) who have partnered with ministry of external affairs, India to empower the IT systems/infrastructure and to maintain these PSK kiosks.
Again at 2:30pm, one elderly official came to announce that they will switch over to manual mode of passport processing since the servers haven’t been restored and they are not in a position to retrieve the forms that applicants had submitted online. They decided to process those who had filled in forms in hand which weren’t submitted online. Online applicants were told to BUY form (which costs Rs. 10/-) and fill it up, ensure to have passport size photos, then head over to processing counters to get the work done. A fool in me, relying too much on computers had gone there without photos. I had 2 options : Either get the photos and fill up the form all over again manually or visit again some other day hoping to be lucky by then. Since there was a huge crowd and had to attend to work decided for the latter option.
So, this is what I learnt from todays experience:
1. Don’t rely on computer systems at government offices YET!
2. Always carry photographs no matter what whenever you need to fill a form related to govt offices.
3. Carry a pen in the pocket whenever you are out (my parents still shout at me for not complying to this since my college days, there is a bigger story on why don’t like to keep one… may be sometime later!)
4. Expect not to get the work done through govt offices as per the schedule.
Thanks for reading, hope you will not repeat what I did and may you have all the luck to get the “God’s work” done on time, as mentioned in the book! Remember, there is an engraved quote on the Vidhana Soudha – “Government Work is God’s Work”… YES! I understand that now in a better way.
Manjula says
Hi all.. Applied for passport on 19/03/2012 and completed police verification also on 02/04/2012. The passport status is showing “Police Verification (PV) has been initiated and a PV request has been sent to SP Office, Davangere . Your passport will be dispatched after Clear Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched” till date. Y is status still not updated?
Nikhil says
there is no answer about “Y is status still not updated?” , but check with your local police station whether they have uploaded the PVR on the portal or not. If they have already uploaded it then wait for some time. The whole process will consume about 45 working days.
Manjula says
Hi Nikhil,
Usually when will they change the status after police verification? I checked with the local police station. They said they have sent the report. It has been close to 3 weeks since i completed police verification.
divagar says
in my case the police sent the report very next day after verification and it changed on website on 5 days after police verification. and 12 days after police verfication i got my passport.
Nikhil says
Please be informed that the time of processing cannot be determined. It solely depends on the load at the PSK as well as the RPO. In some places it is processed very quickly with people getting their passports in less than 15 days with pre-police verification under normal scheme under new system !!!!! but in some cases i have come across people who had to wait upto 75 days to get their passport. So i advise you to wait for at 45 working days from the day of application before taking any further action.
Manjula says
Hi Nikhil,
Today only the status changed and it says “Passport application is granted and police verification report has been submitted. U would receive an email/sms once the passport is dispatched”. Exactly after 3 weeks of my police verification. So i hope i can expect my passport in next 2 weeks.
Nikhil says
Yes you can expect in 2 working weeks !!
Manjula says
Hi Nikhil,
My passport status changed to “Police has completed verification process on 30/04/2012. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.” So does it mean my police verification is still not clear?
Nikhil says
This is a routine status, Give some time for processing. The status might change to “application under review at RPO” after this and then the passport will be issued. Just wait for some time. !!
Manjula says
Hi,
Finally my passport was dispatched yesterday. It took almost 45 working days. Thanks Nikhil for your replies all the time.
Nikhil says
Told ya it will take app. 45 days, the systems are going through constant upgradation !!!
Vivek Ramadas says
Hi,
My passport will expire on April 21st, 2012. My passport contains my Trivandrum address. However since I’m now working in Chennai since April 2011, I was told that I would have to apply for reissue of passport from Chennai. Being a bachelor in Chennai I cannot produce any address proof other than a one year bank statement. Is this proof of address sufficient or do I have to produce more address proofs? Also is the procedure for reissue of passport different if I apply for a reissue of passport after the validity period has expired? I approached my bank for a bank statement but I realized that my mailing address was my company address. Now I’ll have to change my mailing address and this would come into effect only within 7 working days by which time the validity of my passport would have expired. Hoping to hear from you soon. Thanks in advance.
I would like to add that I wish to apply for reissue of passport via the normal mode and not via tatkal.
Nikhil says
When the validity is due to expire or has expired, there are 2 cases. One is when the validity is due to expire within 1 year from expiry date. And the other is within 3 years from expiry. You should get the mailing address changed and then apply for re-issue of passport. You will need proof of present address.You are required to submit atleast 1 of the documents listed below.
1 Water Bill
2 Telephone (landline or post paid mobile bill)
3 Electricity bill
4 One year statement (with transactions)/ Passbook of running bank account (Scheduled Commercial bank excluding Regional Rural banks and local area banks)
5 Income Tax Assessment Order
6 Election Commission Photo ID card
7 Proof of Gas Connection
8 Certificate from Employer of reputed companies on letter head
9 Spouse’s passport copy (First and last page including family details), (provided the applicant’s present address matches the address mentioned in the spouses passport)
10 Applicant’s current and valid ration card
11 Parent’s passport copy, in case of minors(First and last page)
Note (For Document No. 1, 2, and 3) : Atleast 2 bills are required – One bill should of be of last year and the other bill of current year.
Note (For Document No. 8) : Only public limited companies can give address proof on company letter head along with seal. Computerised print-outs shall not be entertained.
Note (For Document No. 10) : If any applicant submits only ration card as proof of address, it should be accompanied by one more proof of address out of the given categories.
But remember the information provided above is indicative. The decision of APO/RPO shall be considered final. Best of luck !!
AnAz says
Hey,
I got a msg saying tht ”Your passport XXXXXX has been dispatched on 2012-04-17 through speed post ! So my question is how much time will it take to deliver the passport ?????? The passport have been sent from another district.So it is between districts so how long will it take ???? Plz REPLY..!
I have given the Tatkaal appointment !
Nikhil says
Depends where you live !!!!!! Speed post normally takes 2 days b/w metros and adjoining areas like a speed post from chennai,kolkata,hyderabad,bhopal,mumbai etc. get to delhi, faridabad, gurgaon etc. in 2 days. But if you live in a remote area then it may take up to 7 days. You have been provided with the tracking number. you should track it.
Srinivas.Palla says
Passport application is under review at Regional Passport Office.
what is the meanining.when I will Receive my Passport
Nikhil says
It is self-explanatory. It is under review. Will take about 7-10 working days for your passport to be dispatched.
Vinod Kumar says
hi… did u receive your passport? what is this status mean?
Srinivas.Palla says
Passport application is under review at Regional Passport Office.
mohamed murshid says
hi… i had applied for change of addressl of my passport on 28/2/2012 frm d PSK tambaram, chennai.. completed my police verification on 24/3/2012… ever since i applied for my passport d status on d psk wesite says “Police Verification (PV) has been initiated and a PV request has been sent to Commissioner Office, District chennai . Your passport will be dispatched after Clear Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.” its close to 35 days i finished d PV …d status is still d same…wat am i expected 2 do to kno d current status of my passport?? do dey update d website or no?? plzz help…i need to go gulf witin 1 month.hw to check the current status?
Nikhil says
Check with your local police station whether they have uploaded the data on their portal or not. You can also check the status at the RPO but i recommend that you wait for some time and check with the police station first.
mohamed murshid says
Thanx nikhil..i checked commissioner office & they uploaded..now the status shows “Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”.When will i receive the passport?
Nikhil says
Now you can expect your passport in 7-10 working days. Though it may take longer depending on the load at the RPO.
mohamed murshid says
Thanx a lot nikhil
Nikhil says
Always welcome !!!
Amarnath says
Hi,
I am currently staying in USA, i want to bring my wife and my kid to here.
And more over my wife has valid VISA but spouse name is not embossed in her passport or in my passport.But in her VISA my name is present, is that enough or do we required spouse name in passport?
Nikhil says
I think that your kid does not have a passport. And for getting your kids passport if he is under 18 years of age the name of spouse should be endorsed on the passport.
Neeraj says
hi,
I applied Passport on 25/01/2012. PV completed on 9/3/2012. But from the 20/3/2012 status is showing “Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”
can you pls some one let me know Still how many days it will take to get the passport.
Nikhil says
It can take upto 15 more working days for your passport to be dispatched though this is indicative as actual load at the RPO will decide the time they will take. Don’t worry give some to processing.
padam says
My Status is :- Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched. can any one let me know when the passport will be sent by mail ( it is a case of minor passport )
Nikhil says
You should receive it in 10-15 days, though it may take some more which solely depends on the load on the RPO.
Aashish says
Hi Nikhil,
I wanted to get details changed in my wifes passport after marriage. Also the date of birth was mentioned wrongly by her when she had filled the passport application. Now in supporting documents I have the Birth Certificate issued by the Municipality, I have Drivers License, PAN Card carrying all the correct date of birth… I wanted to know is there anything else I need to attach as a supporting document for Change of DOB ??? Also for Change of Address I have the marriage certificate issued by a registrar… Pls advise… !!!
Nikhil says
What is the difference in the actual date of births and the one mentioned on the passport ??? and when was the passport issued because it should have been corrected at that time only. To get the name of your wife endorsed in your passport or yours in her passport along with change of address and change in date of birth you need certain documents.
The most important issue with you is date of birth, if the difference between actual and the one mentioned on passport is more than 2 years then you need First class judicial magistrate’s /Sub-divisional magistrate’s (civil court) court order. also you will need to provide proof of birth which can be birth certificate or school leaving certificate etc.
Then for endorsing your name the marriage certificate will suffice.
for address change you are required to submit atleast 1 of the documents listed below.
1 Water Bill
2 Telephone (landline or post paid mobile bill)
3 Electricity bill
4 One year statement (with transactions)/ Passbook of running bank account (Scheduled Commercial bank excluding Regional Rural banks and local area banks)
5 Income Tax Assessment Order
6 Election Commission Photo ID card
7 Proof of Gas Connection
8 Certificate from Employer of reputed companies on letter head
9 Spouse’s passport copy (First and last page including family details), (provided the applicant’s present address matches the address mentioned in the spouses passport)
10 Applicant’s current and valid ration card
11 Parent’s passport copy, in case of minors(First and last page)
Note (For Document No. 1, 2, and 3) : Atleast 2 bills are required – One bill should of be of last year and the other bill of current year.
Note (For Document No. 8) : Only public limited companies can give address proof on company letter head along with seal. Computerised print-outs shall not be entertained.
Note (For Document No. 10) : If any applicant submits only ration card as proof of address, it should be accompanied by one more proof of address out of the given categories.
Carry all originals along with 2 sets of photocopies with you to the PSK, remember these are indicative which the site of PSP mentions and the manual requires, the passport granting officer or any competent authority can ask for additional documents and his decision will be final. i tried to answer all your questions, if i missed something please feel free to ask. Best of luck !!!!
immanuel says
Dear Nikhil,
I applied passport on 15/02/2012. fro Shalimar PSK Delhi. from march 26 onwards the status showing your application is granted. PVR submitted you will receive email or sms when the passport is dispatched. I want the passport urgent (at-least passport No). can anybody help me.
Nikhil says
Passport application was granted to you on 26th march.You will have to wait for at least 7-10 working days. After that if the status doesn’t change or you do not receive your passport then you will have to approach the delhi RPO at bhikaji cama place. Nothing else can be done. Or you can approach the RPO without waiting but i would recommend that you wait for some time.
immanuel says
Dear Nikhi
Thank you I will wait
Srinivas.Palla says
Hi
Police has completed verification process on 20/03/2012. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.
when I will get my Passport.any problem with Verification Report?.
what will be next Status. I get.
Nikhil says
There is no problem, wait for some time the status will change.
balaji says
Hello,
I am also getting the status “Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched” from the last 10 days. But i am a resident of Hyderabad, i applied in hyderabad PSK. It is very urgent to me to get the passport. May i know how long it will take to get it dispatched??
any useful information would be appreciated.
Nikhil says
Don’t worry, give 7-10 days the status will change. you applied in normal category i believe, you will have to give time for processing. The delay might be due excess load. So wait for some time.
Neha says
hi i am tying to book an appoitnment for my dauughter’s passport renewal since 4th april i am unable to do so they just open the slots for a sec.. how could i get an appointment… on tatkal basis can any1 help me
balaji says
you have to start trying exactly at 7.30PM. u can get the slots.
neha says
i am trying for psk sai arcade or lalbagh.. may i know wat is the time i can get a slot…? i am irritaed since 4th april seeing slots opening jus for a sec and then it doesnt even get booked
Nikhil says
for which PSK are you trying to book ?
Nikhil says
This is for bangalore RPO under which all psk in bangalore function.
# Those applicants applying under Tatkaal and those who are in need of passports for Educational, Medical, Visa interview, job purpose etc. and not able to get appointments are hereby advised to come to Regional Passport Office, Bangalore located at 80 feet road, Koramangala 8th block and they will be issued out of turn walk-in appointments to submit their applications on priority basis in any of the Passport Seva Kendra as mentioned above. This scheme has been implemented with effect from 21/02/2012. Applicant should come to this office with valid printed ARN (Application Registration Number) and also with required and supporting documents for the processing of his/her application.
# It is reiterated that these appointments are for Tatkaal and Normal appointments only for people under the categories as mentioned above (Educational, Medical, Visa interview, job purpose etc.). Applicants will be entertained on first come first serve basis and without appointment.
Vinod says
Applied for passport renewal on 19th March 2012, and got my passport in hand on 31st March 2012. Here’s what happened:
I applied for ‘Re-issue of passport’ because my old passport was about to expire. Both my address and marital status had changed since my old passport application. So I also wanted to (a) update my address and (b) add my spouse name, to the new passport.
On 16th March 2012, at exactly 6:00 PM, I logged on the the Passport Seva Portal and booked the appointment for 19th March 2012. Just like booking a railways Tatkal ticket!
On 19th March 2012, completed the PSK process at counters A, B and C as others have described before. Submitted my voter id as address proof, and marriage certificate to add my spouse name. Things went smoothly. Came out with “passport granted with post police verification” receipt. The status message on my Passport seva website was something akin to ‘Application granted to the applicant on 19th March 2012. Will receive SMS/email once dispatched.. blah.. blah..’
On 25th March 2012, the local police wallah called me up asking me to come to the police station the next day at a certain time with (a) two letters from neighbors (b) address proof (i used voter id and aadhar card), and (c) one year work of bank statements. He wanted two copies of all of the above.
On 28th March 2012, the status message on the passport website changed slightly. The date now read as 28th March as opposed to 19th March. Effectively, the status message was ‘Application granted to the applicant on *28th March 2012*. Will receive SMS/email once dispatched.. blah.. blah..’. (28th March, I can see now, by the way is the passport issue date on my new passport)
On 29th March 2012, the status message changed again. It now read, ‘Application granted to the applicant on 28th March 2012 and police verification report has been submitted… blah.. blah..’
On 30th March 2012, the status message changed yet again. This time it said ‘passport number XXXX has been dispatched via speed post number EKXXXXX’
On 31st March 2012, the post office guy came over and delivered the passport
Nikhil says
Dear Vinod,
The Govt. is constantly trying to improve the services provided by it and this experience of yours is one of them.
But i would like to inquire about a few points.
Firstly did you apply in normal or tatkal ??????
And secondly If the passport application was granted with POST POLICE VERIFICATION, then why was the PVR needed before issue ???!!!!!!!
Anyways thanks for sharing your experience as this helps our friends who might have applied or will apply for passport in future !!!
Vinod says
Hi Nikhil,
I should have mentioned this in my original post. My application was through the Normal channel (not Tatkal).
About the Post Police Verification, my guess is as follows:
For post-police verifcation, the PSK guys would have initiated two things in parallel (a) the police verification process, and (b) the printing/issue of my passport.
While step (b) is not necessarily waiting for step (a) to complete, if step (b) does take longer, then to me it would appear that police verification happened before passport issue.
In other words, even if the police guys had delayed their verification and report submission process, the PSK would have completed step (b) according to their schedule and issued me the passport on 31st march anyway.
That is my guess anyway. I don’t really know whats going on internally within the PSK. Maybe the post-police verification has some “elasticity” to it. I mean from PSK point of view, if my PVR is due, then it makes sense for them to delay the passport shipping by a couple of days to make sure that PVR says “clear”. Otherwise, they would have to recall the passport in case the PVR was negative.
Abha says
Hi Nikhil,
In my passport, my father’s name is misspelled JAGDISH CHAND CHAUDHAY instead of JAGDISH CHANDRA CHAUDHARY. I called up the customer care to know the procedure for the change of name. They told me to get reissued the passport. I would like to know that how much time would it take for reissuing the passport??Its really urgent as i have to apply for Student Visa in april end – mid may.
Should i go for online application or directly go to RPO?
Would it pose any problem if i apply with the current passport for VISA?
Pls guide.
Regards,
Abha
Nikhil says
It is important that you should have correct information printed on the passport. Is this mistake on your part or of the passport office ????? If this mistake was on your part then you will have to get your passport re-issued. When was this passport issued to you ???? If it was issued recently then you can apply in normal and no police verification will be required, but since you need it urgently you should apply in tatkal only. If the mistake is because of the passport department then you should ask them to correct it.
I would advise you to first visit RPO with your current passport. They used to put stamp on the passport earlier for minor mistakes. This is done in front of you and the passport is given to you immediately. If they say that this process is not possible then only apply for reissue in tatkal.
There are no other ways. Try to get the correction stamped first. Do remember to take documents which state the correct name of your father with you.Going to RPO consumes time. Best Of luck !!
Abha says
Hi Nikhil,
Thanks for the reply.
My passport was issued on june’10 and the mistake is on the part of the passport office.
How many days will it take to re-issue the passport?Will it require police verification?
Nikhil says
In this case police verification will not be required if you go for re-issue. But the granting officer can ask for it if he is not satisfied. But you should not go for re issue, If the mistake is on their part you take the passport to the RPO, they are going to put the stamp and give it you in hand at that time only . Re-issue will take 7-10 days if no police verification is required.
Abha says
Thanks for the info.
I am planning to take address proof and my father’s service proof letter. Do i need to take anything else?
Should i go to RPO or PSK?
Nikhil says
Go to the RPO, PSK guys are going to ask you directly to get it re-issued, at RPO the problem would be solved easily, Just remember to take the documents with you as a proof. !!!
Abha says
Hi Nikhil,
I went to RPO. They told me dat they don’t put stamps now a days and will re-issue the passport. The tatkal scheme is not applicable under correction of parent’s name so i submitted the passport in normal mode. They said it takes 8-10 days average time to reissue . My passport status shows – Police verification has been waived and file is under process.
How much time do you think would it take ?
Nikhil says
Since police verification is not required so 1 think you should get it within 2 weeks.
divagar says
anyone here know what is the process after police verification finished and application granted ? what happen in rpo the file directly goes to printing & lamination section are any other process happens ?
Nikhil says
After the police verification is completed and the report submitted the application is processed accordingly. You have to wait say for 2-3 weeks for the passport to be dispatched.
Sanjeev says
I had applied for my renewal of my passport at Gurgaon PSK on 29th Dec 2011. Police verification done in the mid of Jan. On 8th Feb 2012 onwards I can see one status:
“Police has completed verification process on 15/02/2012. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.”
The status didn’t change. I am surprised to see the system that claims to deliver the passport in 45 day. In my case, there are its around 100 days passed but still not sure when I’ll get my passport.
Can anyone suggest the right step I should take in this regard? If personal visit to RPO Delhi required then how to approach and at which counter I should contact? I have never visited RPO Delhi so no idea. I had written my complaint by email to RPO but didn’t any response.
Nikhil says
The first step you need to take is call the passport seva @ 1800-258-1800 and register a complaint. They are most probably going to ask you to visit the RPO.Then you will have to visit the delhi RPO at bhikaji cama place. There you will be able to check the exact status of your file. There have been many instances where the file of certain applicants were just lying at the counters and not processed. Best of luck !
Sanjeev says
I called this toll free number and the executive directed me to visit RPO Delhi. I don’t know how much time it will take there in RPO. Also I have not visited there ever. Anyway, I’ll go there next week. Thanks for the update.
balasubramaniam says
Information for others .. – Renewal of passport category
If the applicant is married, then the same need to mentioned while applying for passport or otherwise penalty will be imposed. Incase, if one furnishes the martial status then the same need to be supported by valid document. This information is not available in Pass portal seva portal – in the option – document advisor for renewal.
Also, incase of name change of the applicant, though the applicant address remains the same as mentioned in the expired passport, yet the applicant need to produce the address proof with the newly changed name. This is not mentioned in the document advisory of the passport web site.
shivaji dutta says
sir I want to know that I an not the resident of pune.
I am from west bengal but I can’t go to pune right know .
so , can I make my passport from herein pune
Nikhil says
Yes, you can get the passport made in pune.If you are originally from WB and living n Pune then you are a resident of pune. You will have to provide the proof of address of all the places where you have stayed during the last year.
sktaroo says
Hi All,
My passport status has been changed to ” Passport application is under review at Regional Passport Office. ” earlier it was showing that police has completed verification and once clear police report has been received at RPO passport will be dispatched. I am clueless what to do now. As the current status says its under review so in this case what could be next step. Please guide me on this.
Nikhil says
This is a routine step. The file with PVR is reviewed by the RPO. The status will again change to “passpost application granted and PVR submitted.” You don’t need to do anything. You can expect your passport to be dispatched in 2-3 weeks.
vibhav iyengar says
this is d status currently shown: “Police has completed verification process on 30/03/2012. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.”
after how many days can i expect my passport?? can i do sometin 2 speed up d process? like visiting the RPO or anytin else? i am done wit d police verification thng.. dey hav even uploaded everything they hav to…
Nikhil says
You can expect your passport to be dispatched in about 3 weeks. Wait for this much time. You don’t need to do anything now.
vibhav iyengar says
ok…thanx…
sumerchandjain says
I have applied for passport on 7th march 2012 and in Police Verification mode was no police verification and I was told that passport will be received by you within a week but now a month is going to come but I have neither police verification nor the passport. Please advise the statues.
Nikhil says
Since no police verification was required the passport must have been dispatched by now. What is the status the site showing?? You should contact the Passport seva at 1800-258-1800. They will guide you in every way.
pushp says
hi,
I need passport within next week .
Passport will be dispatched through speed post on tuesday. But it takes 3 days to reach my native. by that time next week will be over. I need to apply for visa within next week. So am in trouble now. Is there any way to get passport in hand not by post?
Nikhil says
You should contact the RPO, how did you know when it is going to be dispatched ???? There is a provision of giving the passport in hand in certain cases but for that you need to contact the RPO.
pushp says
thanks…i will contact the RPO. I asked a person in RPO , he told me that whenever i give them the Acknowledgement letter, that evening itself the passport will be dispatched…
Ali says
Dear sir/madam
I would like to know the procedure for date of birth correction on Indian Passport.
on my passport my date of birth is mentioned as 01/12/1947 but on my birth certificate is mentioned as 04/12/1947. so now i would like to get it changed to 4th.
do i have to get a court order or will the passport office rectify it.
I live in the Gulf and i want to get it rectified here.
Please advise.
Thanks & regards,
Ali
Nikhil says
You have to take your passport, proof of current address if it is different from the one on your passport and the proof of date of birth. Also check with the passport office for the documents required as you are living outside of india. Since the change is minor it would be quite easy to change.
ALi says
Hi Nikhil,
I checked with the passport officer in gulf and they are asking to get a court order from the first class judicial magistrate in India, i tried explaining them that in India its lot of hassles to get a court order and the difference in date is only 3 days, but still they are asking for a court order.
Please advise.
Thanks.
Nikhil says
See the passport officer with whom you had consulted was a representative of the MEA ie the ministry which overseas all the passport related issues.The law authorizes him to ask for additional documents apart from the one mentioned to his satisfaction for verification purpose. You are also residing outside India that means your current address is different from the one on your passport. Had you been living in India simple proof of addresses would have worked under which the passport could have been re-issued. But you are living outside the country. Here you will have to get a court order as demanded to get the DOB corrected. Also when was your passport issued ie. for how much time are you using it like that ???? Also tell them that the passportindia.gov.in asks one for the proof of current address(if it is different from the one on passport), proof of date of birth and the passport for a change in date of birth. For this kind of change the difference in the date should be less than 2 years as in your case. So you can discuss these things with them with reference to the passportindia.gov.in and they might consider your change without the court order. But remember the final decision lies with them only.
ALi says
Thanks Nikhil,
I tried to explain and lets see what happens.
Nikhil says
tell them that the site says these things, court order is needed when the change in DOB has to be more than 2 years from the one mentioned in the passport. Or you can also get it changed whenever you come to india in the future. They are most probably going to put a stamp on it. Anyways, Best of luck !!
ALi says
Thanks Nikhil.
Neeraj Kumar says
Hi
i applied passport normal on 25th of JAN 2012, i go the police verification on 9th march and in my tracker it’s showing passport granted pvr is submited, for the past 2 weeks it’s showing the same
what’s the procedure for getting this immediately.can any body help me?
Nikhil says
Did you apply at the RPO or passport seva kendra ????? You can wait for some time because your application is under normal scheme, it can take some time to process. However you can get the exact status from the passport office.
Priti says
hi arjun i have applied in tatkal.
Priti says
thanks great news my passport has been dispatched.
Arjun says
I saw your application was granted on 21/03/2012. Did you apply for Normal?
Mine was granted on 20/03/2012, but its still pending dispatch!
Nikhil says
Great news indeed !!! Congrats !!
Priti says
thanks nikhil for all your advises!
krishna says
Hi
i applied passport normal on 24th of Feb 2012, i go the police verification on 8th march and in my tracker it’s showing passport granted pvr is submited, for the past 2 weeks it’s showing the same status.
now i have to fly denmark urgently, what’s the procedure for getting this immediately.can any body help me?
Nikhil says
It can take 2-3 weeks from the date the PVR is submitted. You can approach passport seva, they will most probably direct you to the RPO.
Arjun says
Hi Mohan,
I had applied for Passport address change on 15/3/2012 in PSK Kolkata. Till now, the application status is – “Passport application has been granted to applicant on 20/03/2012. Your application is under processing. You would receive an email/sms once the passport is dispatched.”
I need the passport very urgently. Is there any hope to receive it this week? Somebody told me it may take one month! Will visiting the RPO Kolkata be of any help?
Mohan says
Usually once the passport application is granted, it is sent for police verification. Check if that is pending. Once that is cleared, the dispatch wouldn’t take long time.
Arjun says
Since I only have an address change, no verification is required for me. So, okay on that part!
Shadab says
My experience with the PSK, Lalbagh Road, Bangalore, I will rate 5 out of 5 my experience with PSK service and passport delivery
I wanna to apply passport for my Wife and Son (Minor 2 yrs) via Normal Application; So went and created a user ID with the official website of PSK; Filled the user friendly application without any problems; I uploaded the application xml on 1st Mar 2012 and when I tried to book appointment but I didn’t get; Googled to get the information about appointments & came to know I need to try at around 6:00 pm in the evening; on 5th Mar I logged in around 5:50 PM; opened three different browser (IE, Chrome and Mozila) went to appointment booking page, because I need to book 2 appointment for my wife and kid; hit the appointment button at 6:02 pm the browser was too slow to load the page; thought may be due to excess traffic; I patiently waited for 5-10 mins & I got it for 7th Mar at 10:15 AM);
The scheduled timing was at 10:15 am & I was suppose to report or be there by 9:45 am; I was there & got inside after aprox 20 min; went to the initial document checking counter & came to know everything is right; (I was carrying The appointment letter with BAR code, Voter id card, bank pass book, Marriage certificate, birth certificate, 10th Marks card and one set of photocopy of all these documents); They issued me a token with a number and asked me to go to the first step ie “A Section”
PLEASE MAKE SURE YOU CARRY ALL REQUIRED DOCUMENTS (BOTH ORIGINALS & ONE SET OF XEROX COPY; NO PHOTOS REQUIRED AS THEY HAVE CAMERAS INSIDE TO TAKE YOUR SNAP, FOR MINNOR CARRY THE WHITE BACKGROUND COLORED PHOTO).
went inside section “A”, checked all the documents and scanned the same & it took hardly 10 mins and they asked me to go to Section “B”; went & waited for 15 mins to see my number flashing on the screen; took hardly 6 mins & they asked me to wait outside Section “C”; another 10 mins I guess… call came & I was inside Section “C”; after few mins they said “done” you can go & collect the acknowledgement from the other counter; Few mins later I walked out with the acknowledgement copy that says for my wife “Passport granted with Post police verification” and “no police verification” for my son.
Came out at approx 12 noon total 2 hours……….
For my wife passport; Received mail from my local police station on 8th Mar evening saying “Pls come to police station with required document”, went on 12th Mar with original and 2 xerox copy;
On 17th Mar I received my son passport via speed post only in 10 days after application submitted at PSK and received passport for my wife on 29th Mar after 22 days.
Thanks, Shadab
divagar says
i early posted about police not visiting here’s my experience
i got a call from police at night 8.00 at 20/03/2012 i applied passport at 5/03/2012 he called me and asked come to police station at night or tomorrow morning. i went next day expecting to pay bribe but to my surprise the whole police verification done well smoothly.
1. IT TOOK 1 MINUTE TO CHECK MY RASHION CARD AND HE FILLED THE FORM ASKED ME TO SIGN ON THE FORM AND CHECKED THE SIGN. AND THAT’S IT NO BRIBE NO ARROGANCE VERY PROFESSIONAL CONTACT AND SAID HE WOULD SEND IT VERY NEXT DAY.
WHOLE PROCESS TOOK LESS THAN 5 MINUTE.
AND FIVE DAYS LATER TODAY THIS MESSAGE DISPLAYED ON WEBSITE
Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.
ONLY AT PSK SOME TECHNICAL PROBLEM ALL APPLICANTS STRUCK AT B SECTION FOR 3 HOURS OTHER THAN THAT I AM VERY IMPRESSED WITH SERVICE.
SO HOW MANY WEEKS IT WOULD TAKE TO PASSPORT TO REACH ME ?
WOULD I GET SMS FOR SURE ?
Nikhil says
It should take around 2 weeks for your passport to be dispatched. You should get an sms as well as an e-mail.
Prasad says
Hello,
We have applied for my daughter’s passport in Normal category in PSK, Sai Arcade on 15th March 2012. The status show ‘police Verification submitted’ you will be intimated thru e-mail/SMS once it’s despatched.How long it will take to dispatch?
When I spoke to PSK call center they says it’s in printing and lamination stage, will there be any use contacting regional passport ofiice, Bangalore?
Rashmi says
My passport application is at a similar stage. The only answer you can expect is “you will receive it next week”. I wasted 4 hours of my life waiting in the RPO last Tuesday. I feel its best to wait for 2 weeks and then visiting the RPO in case you still don’t receive your passport.
Nikhil says
wait for some time say 2 weeks, the passport should be dispatched in this much time, if not then contact RPO.
Priti says
applied passport under tatkal scheme the Status is Passport application has been
granted to applicant on 21/03/2012.Your application is under processing.You would receive an email/sms once the passport is dispatched last 7days status still the same.how long it will take to receive passport?
Hitesh g says
Maybe 7more days
Priti says
why so long then what is the difference btwn normal and tatkal scheme?at the time of appointment PSK Executives told us it takes only working 3 to 4 days then y it is delaying i have submitted all the required documents pls guide me what to do?
Vinit Gupta says
Hi Priti,
I applied for passport on 28th feb 2012 under tatkal and I got that on 9th march via speed post…….
Nikhil says
you should approach the passport seva first, most probably they are going to direct you to RPO, there is also a possibility that your passport will get dispatched before this weekend.
Priti says
oK m hoping for the best.
Priti says
hi please advice now my present status is Passport application has been
granted and Police Verification
Report has been submitted. You
would receive an email/sms once the
passport is dispatched.now do i need to wait or i should go to RPO?
Mohan says
Passport will be dispatched to you by Indian Postal services!
Priti says
means?and how long it wil take to dispatch?
Nikhil says
Wait for some time, the time of dispatch is not given anywhere, the applications are processed as they come. So just keep your fingers crossed that it gets processed quickly.
balasubramaniam says
Incase marriage certificate is mandatory or affidavit, then why it is updated in the PSK web site ????…
I had difficuly in getting appointment. Hence, I approached broker for appointment paying Rs. 400. While verfication of documents at PSK, I was asked to produce the marriage certificate. I told the verifier that I called up twice to call center If I need to get anyother document before I go for verification, but did not inform me about the marriage certificate. He simple said no sir, it is mandatory. Also, the information is not updated in PSK web site.
Alternatively, I have Insurance receipt paid for my spouse and child birth certification which includes – fathers name and mothers name with address details. why not these documents be identified ?
Though, I have applied for re-issue for passport. Do I need to take, school certificates, ration card etc ., Degree certificate? (Already have passport with ECNR clearance – applied after I secure degree ). Means do I need to think it is again a fresh issue of passport and carry age proof , address proof etc. ?
Girish says
Hi..
I have applied for the passport(normal application) and current status is passport application has been granted and police verification is clear. Its same since last 1 week. Can u please guide me on how much time will take to dispatch the passport?
Nikhil says
It normally takes 2 weeks for the passport to be dispatched from the day the clear report is submitted at the RPO.
Girish says
Thanks for the reply Nikhil. Today only the status has changed that passport has been dispatched and they have given speed post number as a reference. So hopeuflly will get in couple of days 🙂
Pnreddy says
I applied Passport on 08/02/2012 and from last 20 days onwards status is like this only ‘Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched’.
It’s not changing anything. Already 45 days is over still how much time it will take to get my passport.Can pls let me know.
Thanks,
Nikhil says
Though normally now a days the passport reaches in 45 days but it is not strange that you have not received it yet. You can either wait for some more time say 1-2 weeks or approach passport seva at 1800-258-1800 who most probably are going to ask you to either wait or approach the regional passport office.
Pnreddy says
Normally 45 working days or total 45 days…….?
Nikhil says
Always working days.
Priya says
I had applied for my passport on the 9th of February 2012. My passport application status is “Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.” since the 12th of March. Since I need my passport urgently for my Visa, I visited the RPO at Bangalore on the 20th. The officer there wrote on my application that my passport is already printed. When I asked the RPO officer if I can collect my passport from there itself as it is already printed, he said that “applying for visa” is not a urgency matter. Can you please let me know long does it normally take for the passport to get dispatched normally when already being printed?
Nikhil says
Lamination is done after printing and then it gets signed by an officer. You cannot do anything other than to wait.
Priya says
Thanks Nikhil
Pnreddy says
My Passport has been dispatched today through speed post.
Thanks Nikhil for u r suggestions.
Nikhil says
Congrats !!!!
SK Taroo says
Hi All,
I have applied for reissue of passport on 30-JAN-2012 in Gurgaon PSK. My police verification was done on 03-Feb-2012. And policeman came for verification. On 15-FEB-2012 the status updated on PSK site is – “Police has completed verification process on 15/02/2012. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.”. It is March ending now, I called up policeman and he said that he forwarded the file already. But for past 40 days the status has been the same. I trusted the system and applied under NORMAL scheme.
Could some one please guide me what should I do as they have cancelled my previous passport and I am having no passport as of now.
Nikhil says
wait for 10-15 days, since the status has changed to the above one that means the file has been forwarded by police to RPO, now the RPO is taking extra time to process it. Give some more time, you should receive it in some time. In case the status doesn’t changes or you do not receive the passport then you will have to go to the Delhi RPO.
Priya mehraa says
thanks nikhil for the reply.
Priya mehraa says
my parents have applied a passport in tatkal scheme and nw the Status is Passport application has been
granted to applicant on 21/03/2012.
Your application is under processing.
You would receive an email/sms
once the passport is dispatched.how long it gona take to receive passport?
Nikhil says
you should receive it in next week
Priya mehraa says
thanks nikhil.
Priya mehraa says
Police Verification
Report has been submitted.What does that mean i have applied in tatkal and i have given the VC.I dnt understand what they will processed now please help me my parents have to reach dubai on 12th april anyhow.pls guide me?
Vidya says
Hi can anyone tell me how long it will take for a minor passport via tatkal to be dispatched? Both parents have valid passports and there is no police verification.
Any one have done similar to this?
Nikhil says
Passport applications under tatkal for anyone are processed in 7 days. It should not take more than that. Police verification in tatkal is done on post issuing basis, but as you know that in your case even that is not required.
Shadab says
i got minor passport with normal application in 10 days, no police verification using PSK lalbagh bangalore.
anu says
Hi dears,
Can somebody tell me the docs req to be carried to PSK(Lalbagh bangalore).I am from kerala and residing at bangalore from 2010.I would like to reissue my passport for endorsing my husbands name in spouse name coloumn.and I am doing this on tatkaal basis.
When I call up toll free they tell me to check website.on the website its says as below:
Document Code Document(s) Mandatory(M) / Optional(O) / Conditional(C)
8017 Old Passport in original with self-attested photocopy of its first two and last two pages, including ECR/Non-ECR page (previously ECNR) and the page of observation (if any), made by Passport Issuing Authority and validity extension page, if any, in respect of short validity passport M
7001 Proof Of Present Address
List of Acceptable Documents M
8025 8063 8086 An attested copy of marriage certificate issued by Registrar of Marriage
OR
A joint affidavit from husband and wife along with a joint photograph, (Specimen at Annexure ‘D’) When joint affidavit is not possible the affidavit should indicate the reason for it.The change in the first name amounts to a substantial name change and the regular procedure for name change should apply.
OR
Affidavit as per Annexure K (for applicants who are unable to provide the prescribed marriage certificate or joint affidavit due to marital discord or separation) M
Note: The information provided above is indicative. The decision of APO/RPO shall be considered final.
Document Advisor Home
Just wanted to reconfirm ..helpppppppppppp
Nikhil says
You need to take the above documents in original and with atleast 2 self attested photocopies each. The customer service executive will check your documents and issue the token after that only. So don’t worry and visit the PSK they will help you in every way, just remember to carry the right set of documents.
anu says
Thanks a ton Nikhil for the reassurance .
Hope everythings works out fine:)
Anu
P N Reddy says
Hi,
Can some one let me know ‘RTI logged’ means in Passport Status Tracker.
Thanks
Nikhil says
Have you requested any information from the passport office ???
Pnreddy says
NO,I am not requested any information.why…?
It has any problem to get my passport…?……….what have do now..can you pls suggest to me.
Thanks
Nikhil says
when did you apply for the passport? has the police verification completed ??? If you have applied recently wait for 2-3 weeks. There might be some technical problem with status update as “RTI Logged” generally is used when a person requests information under the right to information act. If the formalities for your application are complete wait for 2-3 weeks. If it has been more than 45 days then you should contact Regional passport office to get exact status.
Nikhil says
45 days from the date of applying.
Pnreddy says
I applied on Feb 8 -2012 and my police verification also finished.Currently my status is showing “Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched”. but below line ‘RTI logged’ option is there.
Nikhil says
you need not do anything now, since everything is complete. I think you will get your passport in 1-2 weeks. Don’t worry about RTI logged thing.
Nikhil says
the RTI logged option would be applicable for all those who would log any RTI query at the PSK. Since the body is required to provide current status of the RTI application so the passport seva website haas incorporated it in the software. don’t worry about that.
Pnreddy says
Thanks Nikhil. This blog is very useful.
glen says
wait for couple of days -you would get an update on your passport profile website
rehanshu says
status was “your pass port has been dispatched with so and so via post ,serial no.xxxx”
and if i have not recieved the pass port then what to do???
Nikhil says
Track the shipment on India Post website, also contact your local post office.
Puran says
Hi Mohan,
I found this blog very useful. I work for an oil and gas company in GCC. My passport is issued in Kolkata with & expiring on 14th of May 2012 and the I still have a valid VISA in it. As per the passport service center in the GCC, it takes 45 days to get it renewd if the passport is issued in India. I travel back & forth to India everymonth and can’t afford to wait for 45 days.
I am travelling to India on April 11th 2012. Could you please advise me, how many days it takes to get it renewed if I go to the Kolkata passport office in April. What are the required documents for the same.
Regards.
Nikhil says
You can apply under tatkal scheme at any office. Tatkal applications are processed within 7 days.
Puran says
Nikhil,
What are documents required for the same?
Regards,
Puran
Nikhil says
use document advisor on passportindia.gov.in the site provides every detail regarding documents required and the fees of re-issuing the passport.
Nikhil says
You can check the document advisor on passportindia.gov.in because documents required depend on certain circumstances.
divagar says
hi
1.i applied my fresh passport at tambaram psk on 05-03-2012 when will the police verification will happen ?
2.i checked at passportindia.gov.in it states that my application sent to sp office kanchipuram at 05-03-2012 11 days passed when will police verification will happen is it online process or they sent via post ?
3. 1 year telephone bill and driving licence and 7 month old bank passbook is it enough for police verfication ?
4. if pv not done in 1 month where should i ask any one expreinced can answer pls ?
Nikhil says
1. I think the police station in your area has not gone online till now, because the police verification is completed within 7 working days. Also sometimes they do not bother to complete the verification at all (great indian police) so you should go to the local police station and check with them.
The police will ask for the ID proofs of the 2 references you mentioned in the form and yours also. The above mentioned ID proofs are sufficient though he is going to ask for 2 only.
You should first check with the police station, if they have not received the file till date, you should wait for another week. After that you should approach passport seva helpline. They will help you in this regard.
divagar says
thanks for the information.
but my local police station it’s not citizen friendly they are arrogant i am going to wait one more week then i visit after i update
Manjunath says
Current Status: Police has completed verification process on 16/03/2012. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.
Before Status: Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”
Pl’s let me know when will i be getting the passport
Hitesh g says
1 to 2 weeks
Nikhil says
No need to worry, same happened with me, the status will again change to “Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.” after 5-7 days and you will receive your passport in 1-2 weeks after that.
AJ says
Hi Everyone, My status shows “Police has completed verification process on 20/03/2012. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.”.
What i should be doing? Police has completed verification and sent the report to RPO. When i should expect to get the passport?
Nikhil says
you don’t need to do anything, you can expect your passport in 2-3 weeks.
AJ says
Hi Nikhil,
Thanks!!! But please note that I have never got the status “Passport application has been granted and Police Verification Report has been submitted.” As you guys had received before getting the passport.
Nikhil says
Don’t worry, the status will change again. If you check the comment thread in which i mentioned the timeline of my file, you will get even a more clear picture.
glen says
hi all
i am very satisfied with the passport service provided in Bangalore,when to passport seva site,got an appointment online after Googling& finding the trick,
i went to passport seva on 29 feb 2012 for reissue&ECNR showed my degree&privat phone company bill ,submitted application ,then suddenly on MARCH 8TH status shows ur application approved ,after 2days got a call for police verification, completed verification.Then on 14th march at 10:00pm night got sms ,passport has been dispatched ,next day morning post man comes ,since i was not at home, left a note & also left his number, so i when to the local post office in evening to collect my passport..in total 15 days that really good
Few years back the passport office in MG road & Koramangala were horrible& corruption was very transparent,agents trying to dupe people etc ,i personally had to go many times to the RPO or ask friends if they knew people who could help inside,,now Passport seva is very transparent and effective&makes life easier .also do understand some times even now the system cannot be perfect & errors do happen ,but this time i am really happy with the change in service the government/person who has setup.
Jayakrishnan says
I have applied passport for my son (6Years) in Nov’2011.. Police verification is completed in Jan’12. Now the status shows, “Passport Application has been submitted along with applicabe fees and supporting documents “. When do i receive my passport ?????
Nikhil says
why did your 6 year son needed police verification ?? If you and your spouse have passports your son does not need police verification. You should check at your RPO for the status of application. Sometimes the file is left lying in dust and nobody bothers to check what it is.
Jayakrishnan says
Thanx.. V r going to RPO next week, What are the documents tobe taken there?? And
Still how many days it will take to receive my son’s passport, As it is more than 4 months since i have applied for passport ..
Nikhil says
you should take your passports, your son’s birth certificate, your address proofs etc. as they can demand documents to verify your identity. Although you should have received it by now, but now only the officer there can tell you how much time it is going to take.
Jayakrishnan says
Yesterday went to RPO Coimbatore, the officer has assured that in 2 days in will receive the passport, by taking out the file and signed the same.. Now the status shows application has been granted and will receive an sms / email. Still how many days it will take to reacive my son’s passport..
Pnreddy says
I applied Passport on 08/02/2012 Now status is showing like “Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”
can you pls some one let me know Still how many days it will take to get the passport.
Thanks in advance.
Nikhil says
It will take approx. 2 weeks for your passport to be dispatched.