My passport validity was about to expire in a couple of months and I was thinking of renewing it sometime soon. Very recently got to know about ‘Passport Seva Kendra’ (PSK) through a friend and decided to use this newly launched facility to renew my passport. All the information was available on their website about the documents, process, fee structure etc., It was indeed a very smooth option to fill out all the form detail online as well as submitting the same through their website. Also, there was an option to schedule the appointment with passport issuing authority online!
To be doubly sure, I called up their toll free helpline 1800-258-1800 to ensure I have the right set of documents and the process followed is correct. Since there was no change in address, I just had to drop in personally at PSK at a pre-scheduled time with current passport which is about to expire. Well, the other documents included the appointment acknowledgement print out and 2 self attested photo copies from the current passport.
I was told explicitly that there is no need to carry photographs as they have set up a digital imaging system to capture photo there itself while processing the form. Also, I was told that the fee for reissue of passport can be paid at the processing counter. All is well until this point.
Rest of the story as it unfolded made me realize the famous saying – “if everything goes smooth without any hurdles, surely you are in wrong lane”. Well, I had the appointment between 1:30pm – 2:15pm at Passport Seva Kendra, Lalbagh road, Bangalore. Reached the premises and got inside the building at 1:00pm upon showing the acknowledgment print out of the appointment. Had to stand in the queue here too to get a token for visiting processing, verification and issual counters. The queue wasn’t moving at all. After an hour one of the official came out and said the servers are down and it may take a while. Later on got to know that the servers were down since 11:30am! Thanks to Tata Consultancy Services (TCS) who have partnered with ministry of external affairs, India to empower the IT systems/infrastructure and to maintain these PSK kiosks.
Again at 2:30pm, one elderly official came to announce that they will switch over to manual mode of passport processing since the servers haven’t been restored and they are not in a position to retrieve the forms that applicants had submitted online. They decided to process those who had filled in forms in hand which weren’t submitted online. Online applicants were told to BUY form (which costs Rs. 10/-) and fill it up, ensure to have passport size photos, then head over to processing counters to get the work done. A fool in me, relying too much on computers had gone there without photos. I had 2 options : Either get the photos and fill up the form all over again manually or visit again some other day hoping to be lucky by then. Since there was a huge crowd and had to attend to work decided for the latter option.
So, this is what I learnt from todays experience:
1. Don’t rely on computer systems at government offices YET!
2. Always carry photographs no matter what whenever you need to fill a form related to govt offices.
3. Carry a pen in the pocket whenever you are out (my parents still shout at me for not complying to this since my college days, there is a bigger story on why don’t like to keep one… may be sometime later!)
4. Expect not to get the work done through govt offices as per the schedule.
Thanks for reading, hope you will not repeat what I did and may you have all the luck to get the “God’s work” done on time, as mentioned in the book! Remember, there is an engraved quote on the Vidhana Soudha – “Government Work is God’s Work”… YES! I understand that now in a better way.
praveen says
Dear All and Mohan,
Finally i got my passport in hand, as you told post man had left his contact number with my neighbor has no was there at home.
for every one all the best. I hope PSK service improves with time.
For me it took more then three months.
And the good thing is that i haven’t paid even a single peny as bribe to any one.
Please don’t encourage corruption don’t pay bribe. Have patient you will get your passport.
Regards,
Praveen
Mohan says
Hey Praveen, that is nice to know. Congrats on getting the much awaited passport. Appreciate you taking part in this discussion and updating us through the pain points you went through. I too strongly agree to your suggestion of not paying any bribe. All the best.
Gaurav Agarwal says
Hi All
I have applied for my passport re issue on 13th Sep 2010. My police verification is done on 17th Sep-2010. Today I chekced with local police station and they confirmed that application is submitted to SP office . How many more days it will take for PSK to dispatch my passport. I am suppose to travel on 15 Oct.. I am in fix to book the tkt s or not.
Please help.
praveen says
Dear All,
Finally i got my passport number and speed post tracking number. Now can some please tell me how to collect it. As i wont be available to home when postman will come. as far i know he will not give that in others hand also.
Regards,
Praveen
Mohan says
Congratulations Praveen! The post man will let anyone at your home along with his phone number to contact and collect the same from post office. You need to visit him at a convenient time by fixing an appointment!
Nishant says
I got my passport today, this PSK service is awesome!! I applied on 7th got the SMS today that passport is dispathed so should get tomorrow.
One imp thing….. IF you are going for re-issue then police verfication will be done on post issue basis…. My previous poassport was issued in a different city, even then mine was a post verification case.
hope this helps
Nishant
Dr. S. Siddiq Ahmed says
Dear Sir,
I want an appointment to apply for the fresh passport from the office PSK no.45,Prestige Libra,Near Urvashi Theater,Lalbagh road, Bangalore
Thank you
Dr. Siddiq
Bangalore
Sameer says
You have a take a prior appointment through online by feeling the needed details.
praveen says
Hi Manish,
I think police verification is not applicable only for minors and tatkal. I hope you understood the reason for the exceptions. I think even for tatkal there is post police verification. The fact is in PSK they are learning. One of executive told me very proudly that, “sir even we are learning new things daily here. I believe they should be trained well before asking them to handle such a important work. The best part is all executives and govt emp at PSK dnt give you the same information. If its normal renewal i believe police verification will be there. When you submitted ur application. En quire PSK customer care once.
Regards,
Praveen
Manish says
Submitted on Sep07, howver the current status is:
Passport application has been granted to applicant on 07/09/2010. You would receive an sms/email once the passport is dispatched.
I learnt from one of my colleagues yestreday that these days Police Verification would happen after dispatch even for normal applications.
praveen says
Manish,
I will suggest just check with PSK cust care once. Even these status are very confusing . My police verification also over , even i am getting same status as You would receive an sms/email once the passport is dispatched.
I will wait for few more days as there were festival and weekend.
Regards,
Praveen
Manish says
The status today has been changed from “application granted, you will receive an email/sms once it is dispatched”
to
“Status = Printed”
Any idea how long does it take after this to be dispatched?
-Manish
Nishant says
Hi, did you get you passport yet? I applied for re-issue on 7th september, and the status is showing ‘you will recieve sms/mail when passport is dispatched’ from day one. Mine re-issue also involved address change, but in the acknowledgment letter it was written ‘Post verification’.
Manish says
I was wondering if Police verification is required for all the cases. Mine is a re-issuance of expired PP. I had a good experience at PSK ORR bangalore, all the formalities were completed within 3 hours and staff(both TCS as well as govt) were also very friendly. May be I could be lucky that day 🙂
I wanted to get Tatkal done for my case only to avoid the Police verification delay and get the PP dispatched within 10-15 days. But the staff at counter A told me that a PVR is not required in my case alhough I stay at a different address than the one where I got it for the 1st time. He infact assured me that onc ethe application is granted the delay is only in printing and dispatching. I checked the Receipt and it was mentioned for me that PVR not required.
The current status of PP re-issue as per their website is “Application granted, you would receive an SMS/email once it is dispatched”
Can I safely assume that I need not wait for Police verification in my case based on the status otherwise I hope it would have been sent or waiting to be sent for Police Verification?
And what would be the next state change in the status? Can I expect the PP to be delived to me by Sep20? I applied through normal scheme on Sep-7.
praveen says
Hi Manish,
Your comment is confusing did you applied through tatkal or normal scheme.
If its normal scheme police verification will take more then a month for sure. If its tatkal no need of police verification. As your status is mentioned you would receive an sms /email once it is dispatch” it seems now passport is with PSK or passport office they will dispatch. Wait for few days if your not getting any mail or sms then approach passport office.
Regards,
Praveen
Manish says
Praveen,
As mentioned in the end of my email, I applied through normal. And the reason I did so was because the folks at PSK told me that Police Verification is not required for my Passport. They checked it through some inquiry and wrote it in my application that no police verification needed for re-issue. That’s the reason I opted for normal rather than Tatkal because it’s the Police verification that delays in most of the cases.
thx/Manish
praveen says
Today status in portal showing as:
You would receive an sms/email once the passport is dispatched
My police verification over on this sunday 5/09/2010.
Now how many days it will take.
Regards,
Praveen
praveen says
Dear All,
Finally my police verification over on this Sunday after waiting for more then a month. After a month i went to my local police station to esquire the status of my passport the writer at station checked for my application and informed me still he haven’t received my application. Then i gave him my passport acknowledgement letter and my contact number. Then he told i have to get some letter from govt for staying in quart. I suspected he is trying to get money from me thats the reason he is asking for such things. But after 3 days again i got call from them. Saying my application has came, i went there he filled again one more form in Kannada and took my two photos and address proof and marks card copy. I hope i will get my passport soon. I was surprised when the police person did not asked for money.
Really he did not asked my money.
Regards,
Praveen
Nishant says
Hi Praveen, was the address proof attested?
rodney rodrigues says
hi mohan my passport is getting expired in oct 2010 im from karwar what document r required for passport for reissue of passport can i reissue my passport in hubli, im not having any bank passbook ,nor any telephone bills ,only documents i have is ration card,pan card, SSLC,HSC COMMERCE CERTIFICATE,college LEAVING CERTIFICATE, N BIRTH CERTIFACTE FROM muncipality,electric bill, can i make a passport pls mohan
Kumar says
Dear All
I got my passport two months after the submission of my application in Bangalore one there in bangalore one the lady who attended my case entered my name with spelling mistake, unfortunately I did not notice it in my acknolowledgement & I signed it .In my application I wrote the correct spelling but in my passport same thing which the bangalore one lady enterd name was there . My question is what work RPO bangalore will do they simply copy paste the data from bangalore one they never go through the application form which we submit
my suggestion is please recheck 10 times before you sign in bangalore one
Now I have to resubmit the same for spelling correction with fine
Suchandra says
And the most irritating part is that the passport has been printed 9 days ago !
pushpendra says
Be very polite and try to convince that if you do not get your passport by evening ( the day you visit RPO) you would not be able to present the paper.
Keep the proof of travel related plan with you and show it to her along with application, that would ensure that she takes note of it.
There was a doctor that day along with me when i met passport officer. For him also the same thing happened,hget e was promised that his passport will be delivered in two days and it did not happen. He went to passport officer and told her that she promised and it did not happen. He told that if he does not get passport by that day itself he can travel on some conference,she immediately told him to collect his passport from counter 10 by 4:30
So basically your case is strong now.Since she promised and you did not get the passport by that time
I am sure she would refer your case for counter delivery. Let me know if you need any help. Do not forget to take the proof of your travel along with you.
pushpendra says
I would suggest that you go to RPO today itself since it is very urgent for you.
I am sure she will listen to your request Try to convince her.
Tell her that the passport status is still not changed.
Best of Luck
Suchandra says
I went to passport ofz at 4.00 am 2day …w8ed there for 5 and a half hours to collect token # 1 but all these yielded N-O-T-H-I-N-G. In-spite of a detailed application , the invitation letter from London School of Economics and the Request from the ‘British Society for Population Studies’ to process the visa in a contingency basis ; the RPO was adamant in her stance of not giving me the passport by hand. She said that by evening the passport will be dispatched and it’d reach me 2mrw . But , I’ve lost all faith in government officials. In spite of being public servants , they treat general public as their servants. All my efforts of massaging oils of admiration to her ego failed. I never quite liked the misogynist opinions of Sigmund Freud. But after meeting her , I’ve realized the meaning of the saying “A woman’s worst enemy is another woman” .. why else could she managed to be so nonchalant after seeing a girl of her daughter’s age , on the verge of breaking down .The only consolation is that: I’ve tried my best. Now i am leaving everything on time and the divine.
pushpendra says
Do not loose heart.
Wait till today evening for status go to “dispatch” else again go and meet the RPO tomorrow and tell her it is not dispatched.
I am sure you would get your passport tomorrow either by post or by hand.
I think since you have already visited the RPO two times you may not need a token next time. You can just tell the security guard that you have already met the Passport officer twice and can show you application ( comments from passport officer) as a proof.
Hope for the best!!!
Suchandra says
Pushpendra,
I went to the RPO on 16th and met the regional passport officer at 2nd floor . I need to get my passport urgently as I m presenting a paper at LSE. But , she refused to give it to me by hand and said that my passport will be dispatched by day after 2mrw , that is 2day . But till now the status is “You would receive an sms/email once the passport is dispatched” . I am going to the RPO again at early morning tomorrow. If I don’t get it by 2mrw, seriously my tour will be cancelled . So, wish me luck !!!
Nik says
Pushpendra,
I am having the same issue as yours. I applied on 30th June and the police verification has still not happened. It shows the same status “…sent to SP office district bangalore…” for me. Which office did you finally go to and where is it located. Can you also write about your experience there and pass on the contact and name of the acp so that we are not harassed.
Thanks on advance.
Nik
pushpendra says
Nik/Praveen,
I got my passport finally. I do not have his contact number since they do not give it you.
The best part is that i got my passport delivered to me in my hand at RPO counter since it needed it immediately.
The bottomline is if you need your passport very urgently. Go to RPO Koromangla office ( but make sure that police verification is completed before that). If you go to the counter 7 ( meant for PSK applicant) and give your application of urgency he will tell that the passport will be delivered within 5 days but he can not give it by hand.
Instead of going to counter 7, meet the Passport office in the second floor. She is pretty helpful,she was working in the PSK Marathalli when i applied for the passport and now promoted to the post passport officer. Tell her the urgency and make sure that you tell that you do not get your passport by today or tomorrow you would be in big trouble. She will write something in your application and tell you to collect your passport from counter 10 at 4:30 PM same day. You go there at that time and you would be given your passport withing 5 minutes.
Since for both of you even the police verification from local police station is not done nothing can be done. If you need your passport urgently then visit police station,they receive the PP file on the second day of the application submission, but they will ask for money if you tell them for priority.If it is not urget then wait and watch, they will come to you for verification.Since it is an online application there is no possiblilty of file being lost in between.
Do not worry be patient if you not in dire need of it.
pushpendra says
The best part of my passport story is that i have visited all the offices in my run for the passport and got the work done without paying even a single paisa.
Praveen says
Hi Pushpendra,
Congrats, I hope it would have been good exp for you from all the offices. Fact is many of us do visit these office in our life time then again either we bribe them or we don’t collect complete information from them and share with others. with this kind awareness soon things will change now i can educate my family members,friends and relatives. Their will be awareness. For me its not at all urgent. I was just worried because they may say they came for verification but i was not available or some reason in which they are very good. To avoid things i want to be little proactive. Now i will wait. My passport also granted nearly when nik’s granted. As i mentioned PSK helpline told it takes minimum 21 days for police verification.
I will keep posting the improvements.
Regards,
praveen
pushpendra says
Whenever you try to break the existing system impediments will be there. Particularly for Police department.
One Constable in the Commisionar office told me to pay 300 to get the work done immediately.Instead of accepting his demand i went and met the ACP. The constable and Sub-Inspector were furious because if everybody start doing this then they will loose theri business. Constable told me that you PP file has some more problem and will be returned to Polce station.( actully reason was me meeting the higher official for help).
I again went to ACP and he told me that my work will done today. He called the same SI to get my work done. Surprising this greedy fellow told him that one entry in my PP file has filled wrongly by the local police station.( he wanted the file to be returned). ACP told him to correct the entry and just put prinitng error.His face looked very small that time. he was helpless. He tried till last to stop my file as i told before,but since i was there till the last and kept meeting the ACP he could not do anything.
God bless these idiots. Everybody in this India can be reformed except the police.
RPO experience was pretty cool.
Ganesh Paramasivam says
Nik,
I’m facing the same problem with my application. My online status check says ” sent to SP Office District Bangalore”. I checked with the local police station and they have informed me that they get their files from the Commisioner’s office and not from SP’s office.
Has your problem been resolved ? How did you solve it.
Thanks,
Ganesh
Nik says
Ganesh,
Still keeping patience. Police verification is still pending.
Thanks,
Nik
Nik says
Hi Ganesh,
Did you get the police verification done? If yes, then did it happen naturally or did you have to bribe and get it done?
Thanks,
Nik
Surya says
Hello all,
Mode of payment at passport seva kendra is cash or demand draft ?
Thanks
praveen says
Its Cash.
Krish says
I am planning to go to Passport Seva Kendra on Saturday 14th August
1) Is this office open on saturdays
2) Can i get a token at the PSK and submit the forms. I have not done electronic submission
praveen says
Hi Krish,
No its not open on saturdays, Sorry for late reply.
Yes you can take token at PSK and sumbit the forms.
Regards,
Praveen
Archana says
Hello all,
I applyed my passport yestarday succesfully, i dnt wanted to go early mng so i tried getting online appointment last week but the link was not working since it was not getting processed further. At last i thought i will give a last try on mndy 9th Aug thinking that weekend they would have solved the prblm. and i got two slots available for 11th Aug 2pm and 3pm i aplied for 3pm and went their at 2pm and they told i can go only at 3pm in teh processing area and made me sit in the witng room. at last 3pm i enterd and took token and happily enter the room and i was shocked to see the whole hall was full of wtng candidates,we need to get our docs checked their and give our token no to the person who calls out the token no, i sat there at 3:05pm and my passport token was called at 5:55pm. There ppl who came at 5am & as they were lucky to get token in the mng their passport was processed in the evening 5pm. They havent put proper guidence some ppl had taken token 2hrs prior and they dnt knw that they had to enter it in the sheets of the person who was calling out. they had to wait or go back. After you the processing counter there are 3 conters A,B & C. Make sure u enter counter A by atleast 5:30pm latest if ur token no is called after 5:30pm they the A counter ppl will be in a hurry to leave and they say we dont need all those doc karkhe tey will uplaod limited documents and later when u go to next counter for getting the docs checked they say the A counter ppl have left u need to upload ur other originals so plz come tmr. They sent at least 4 ppl back out of 9 in the last processing batch. Even if u apply for tatkal the token shows normal so make sure you inform each and every counter that u r applying it thrg tatkal. Hope i will get my passport by monday or tuesday. – Archana 🙂
Shailashree says
Hi,
My husband has applied for fresh passport in normal.his police verification is completed two weeks back (26-07-2010) and Status of the passport application shows that “message/email will be sent once the passport is dispatched” . in website it is mentioned that it takes 3 workings days to get passport after PVR is received. it has been more than 10 days still he didnt receive his passport.normally how many days it takes to get passport? whom he can consult to know about the status of his passport?
please help….
pushpendra says
When the status changed to “message/email will be sent once the passport is dispatched”?
That is the day when the PVR has been sent to commisionar office to RPO. That is just the soft copy.
Hard copy is sent one later. So count the number of days from there?
I am also waiting for my passport. The status changed to above only on August 9 although police verification happened on 19th of July
Praveen says
Hi Pushpendra,
Have you got your passport, I am still waiting after successfully submitting on 29th June 2010 after two months struggle. I knew my struggle not yet finished. Still my police verification not yet done. Today i called up PSK helpline the executive told it takes police minimum 21 days for verification. I am worried has Mohan mentioned that for him they never came for verification and even in status it was not properly updated. How many days did you waited before going to Commissioner office. Do you suggest me to wait for some more days ? And if i am not getting it even after a month whom shall i contact in police dept for this.
Regards,
Praveen
Nik says
Hi Praveen,
I am still waiting for the police verification to be done after having applied for my passport on 30th June. My application has still not been received by the PS. What is the status of yours?
Thanks,
Nik
Prakash says
Thanks Mohan for sharing this with us. I’ve visited a Bangalore One center located at Old Airport road today morning to renew my old passport which was expired already. I’ve downloaded the form from passport.gov.in and filled everything with attested copies of supported documents. i was told by my friend that i can pay the fees by cash. My application was rejected by the following ‘VALID’ reasons:-)
* Application downloaded from their website is not valid since the format is changed recently and we have to buy a printed on from passport seva kendra. (B1 centers are not selling it)
* They dont accept cash, only DDs
* The photograph should be in white background.
* Finally BangaloreOne centers can accept fresh passport applications only not the renewals.
I was gone mad since i collected all the above informations from the website only and when i physically present all were set to false.
Thanks
Prakash
praveen says
Hi Prakash,
Many times this happens with us. The reason is we are not fully equipped with information needed , Most of the time we ask our friends and colleagues even they wont be aware of this. Here Mohan has done great work by sharing his live experience and you can see almost 200 comments are there for this topic. Please go through the comments you will find all kind of scenarios and how they have solved it. You can refer my case also. This will save you lot of time and energy.
Regards,
Praveen
Roswin says
Mohan/Nithya,
I visited RPO today. They said my passport was dispatched on 2nd July. But still not reached my local post office. Don’t know how long will it take for speed post. They are not providing speed post number as there is no policy now. They just want us to struggle! BTW, website still shows- You would receive an sms/email once the passport is dispatched. Something wrong?
regards,
Roswin
praveen says
Hi Roswin,
Not something wrong everything is wrong. You see how many of us suffering. Only way is pray to god. This govt and its employees will never change.
Regards,
Praveen
Suba says
Hi Mohan,
Got it!! After such a struggle…dot 15 days aftr police verif got t passport today.The status changed yestrday immediatelt after despatch,got a mail and sms immediately!!!
Thanks Mohan and others.Now step 2 il have 2 apply for visa.
Btw Iam leavin bglore as of now as my course is also over.
Mohan says
Congrats Suba! All the best with your visa and rest of the things.
suba says
@ Mohan:Thanks mohan
@pusphendra:I never had the status showing clear report awaited.It jus showed police verif initiated and next was sms/mail will be sent ….clear report requirement status was not ter.Kindly chk if terz some error …for holdin it bak
Best luck..its a process onlyna…gettin passport per se.
it took total of 1 and 1/2 months totaly for me.June26 to 3 aug
pushpendra says
For me the status is
“Passport application has been granted to applicant on 12/07/2010. Police Verification has been initiated. Request has been sent to SP Office, District Bangalore .Your passport will be dispatched after receiving the ‘Clear’ Police Verification Report at Passport Office. You would receive an sms/email once the passport is dispatched.”
was it the same for you till the last day?
praveen says
Hi Pushpendra,
Has your status changed. I am also getting the same status. Its been more then two weeks now. I don’t know when they will come for verification. I was thinking i will go to police station and esquire,However you have met ACP even he is expecting money then i am sure these constables and SP’s will not leave me out without taking money from me. I will wait.
Regards,
Praveen
pushpendra says
Congrats Suba!!
For me the wait is still not over.
I went to commisionar office today and met ACP incharge of passport. He told that they have not received the file from police station.
I am sure they are holding up the file to extract money from me. Let us see when final they will send it.
Suba, how many days after passport verification your passport status changed from “awaiting clear report from SP office” to “you will be informed once the passport is dispatched”?
pushpendra says
For me the status is still showing:
“Passport application has been granted to applicant on 12/07/2010. Police Verification has been initiated. Request has been sent to SP Office, District Bangalore .Your passport will be dispatched after receiving the ‘Clear’ Police Verification Report at Passport Office. You would receive an sms/email once the passport is dispatched.”
pushpendra says
I got my verification done at Commisionar office. It is very big story but i did not heed to their demand of bribe. Finally ACP intervened and submitted the PVR for me. There are good people in the Commisionar office but very few, its your luck if you can find them since they do not allow you to enter inside.
If you do not need the passport in urgency then wait for it. Police will do the verification and send the report. Thet also have some deadline to send the PVR to RPO. Just relax and wait for them to contact.
Do not pay any bribe if you do not need it urgently, it may be delayed but 100% it will be done. Provide them all the document they ask for so that they should not be encouraged to ask for money.
Krish says
Hi Suba,
did they mentioned speedpost number in sms/email ?
–K
pushpendra says
Krish the status will be like this once the passport is dispatched.
Applicant passport with Passport Number XXXXX has been dispatched on 27/07/2010 via speed post. The speed post tracking number is XXXXX(speed post tracking number).
Satheesh says
Hi,
May i know at what time the que will start in PSK (ring road). I need to apply for passport very urgently. i got online appointment in the month of sept.
any other method to apply for passport?
Regards
satheesh
Bikash says
it starts 5 AM
sumona says
Dear All,
Yesterday I had the pleasure of visiting PSK outer ring road for pasport reissue. Whatever I write will less then what I(all who r there) suffered.
Starting from taking online appointment 3 weeks ago, I was prepapred with all the necessary documents signed with multiple copies etc. I had the appointment at 1:30 pm. Reading about the hotch potches I went there early but had to wait outside till 1:00 as they dont allow(commoners) before the time. Once inside I went to the token counter to get my token. They asked me to wait till they call but when they didnt call I went to the counter and blasted them. Finally with token in hand I was taken inside the waiting room. It was full of people and no sitting place left. Anyway I was called within 5 mins to submit my application. This stage is managed by TCS. Pretty good. I would say efficient. They have around 20-25 conters with web cam, scanning facility etc. They took all my documents put them in a file. Took my photo and finger prints and everything was done within 10mins. Here I would like to mention that take all possible documents with you. They keep on asking for many documents which are not mentioned in the website even if its a reissue case. I was very happy that now its so fast and efficient. I was asked to wait for the second stage verification. The wait took about 2 hours and finally I went and shouted at the TCS person as to why they are not calling my number. Here I would like to mention that the number calling is totally random. They just call out some numbers. I saw people who had submitted their papers after me got the process completed much before me. So after shouting my number was called and I was asked to see a middle aged goverment official for verification. It was done in another five minutes. Now the number of conters had decreasd from 20 to 7 in level 2. Wait for level 3 was pathethic. No sitting arrangement extremely crowded section again
2 hours. Now the numbers of counters had decresed to 2. ” Sitting in them were two extremely old ladies scraching their ears and talking on phone half the time. From 25 to 7 to 2…so you can imagine the number of people. These old ladies who cant even differentiate computer mouse from a real mouse where govnt officials. TCS people were saying that their work is upto stage one only. They cant help with govnt officials. I lost my patience and argued with TCS people but they are a glorified highly paid data collectors only. Seeing me shouting they quickly put my number(totally random) and after 6 hours of wait I got my GO and receipt.
Here In a nut shell I would like to say that when it comes down to only two old ladies the RPO was better. Atleast there were more then two such old ladies and no levels 1-2 which are a afarce. Every thing can be done at one level only if Govnt puts one TCS person and one govnt official together in one counter. TCS person collecting data and govnt person doing the verification etc. Its a total waste of taxpayers money. Its just plain stupid.
Roswin says
I have applied for passport re-issue on Jul 26 2010 under Tatkal scheme through Passport Seva Kendra-Outer Ring Road. But still the website shows the status as -‘You would receive an sms/email once the passport is dispatched’. Could anybody please advise what can I do at this point. It’s very very urgent!!
Regards
Roshan
sumona says
Roswin,
I had the pleasure to visit PSK ring road Yesterday for reissue. Whatever I write/say will be less as to what i suffered there. I will write all that in detail later but to your question. Pl dont wait for sms etc. Go ther e early in the morning and get a token. While you are submitting your papers at stage one they will ask you whether you want a TAtkaal or normal. There you can decide and it will be processed accordingly. If you wait for online appointment it will be very late.
Roswin says
sumona,
I have already applied through PSK under Tatkall scheme. But not received passport even after 9 days!
Regards,
Rosewin.J
nithya says
Hi Roswin,
pls read my comment on july 30th at 3.41pm… Just see the previous comments. You need to go to Regional passport office in Koramangala.
praveen says
Hi Nitya,
At one point i thought i will go for tatkaal as it wont take much time and process but from you i learn even that is same. They are making people literally cry for their passport. Only god should save us from this.
Regards,
Praveen
nithya says
Hi all,
This horror movie i am going to write about is the part 2 of PP application. This level comes after successful submission of your application in the PSK.
I submitted on 21st july under tatkaal category, and waited for me to obtain it after 3 working days as promised by them, after having spent Rs.2500/- (extra 1500 rupees for tatkaal), as I needed it very urgently to book my visa interview.
Finding my status to be still “Printed” for nearly 7 working days and 9 days in total, could not resist reaching the Regional Passport Office (RPO) at koramangaala, 80 feet road. went there on 29th july at 10am, with reciept tat was given at PSK, after succesful submission. and after nearly 7 hrs of wait, i got some answer!!! Not the passport. Will tell you the steps to go forward, if you are a victim of such delay.
1. Go to RPO at 9.00 am .They issue tokens with numbers on them , as 2 batches. Once at 9.30am and 2nd time at 11.30am. Each batch will definitely have 300 people! Dont be shocked!
2. Wait in the queue, obtain token and be seated inside the hall. Waiting for token is outside (So bear it, rain or shine!)
3. Token numbers are called out 1 by 1. If it gets lapsed, then next day, another batch, another token. Tokens are valid only for THAT day.
4. If you wanna enquire about the status, and if u ve submitted the appli in any PSK, they will re-direct you to another counter. Again wait there, till ur turn comes. no tokens here, but just 1st come 1st serve.
5. Ask that (gently/politely tel him/her) person/authority to push your case, cos of some reason and tel him/her that u can submit a request letter or a proof such as filght ticket/contract letter,etc., They should agree to send your pp in 2 days.
6. They will not give you your pp in person at all. Be ready with a request letter addressed from your address as given in ur passport appli and addressed to “The passport officer, bangalore -95”, to state the need for urgency.
7. Please carry water bottle. Wash room is okay dokay maintained. Lunch can be had anywhr, since koramangala has too many restos. U can buy some coffe/biscuits, if u cross the road. You are allowed to show token and re-enter any time into the hall!
In my case, i cud lay my hands on the pp number, as i had to book for interview asap. And was assured that my pp will reach me in 2 working days. Came home and saw the status , to my amazement, it read, “Ready for despatch”!!!!!
God save, every pp applicant!
Dont lose heart, keep trying until u get it.
awaiting my pp,
nithya
Prasanna says
Hi Nithya,
Even i had gone through this horrible experience when i wanted to know if RPO can take up the correction of name (Name bifurcation – I had mentioned clearly first name , last name in my PP application. But they had printed it together). I went to RPO at 4.30 PM. Police there told me to come next morning at 7.30 to wait in the queue. I reached at 8am, there is queue already. My number was 103 at 8am. Finally when my turn came for ‘enquiry’ it was 12 noon. They casually said “go to PSK and apply for fresh pp. Or opt for correction, wait for 15 days or more. There is good chances that after 15 days, they may ask you to go for fresh pp”.
So, i decided to go for fresh pp.
So, if you are going for enquiry, go as early as possible and stand in the queue because there are only 2 counters to handle hundreds of people.
Prasanna
praveen says
Hi Mohan and others,
Finally my passport status is granted*
Story behind it.
1) On 28th july 2010 again i went to psk with address proof as gas connection and bank statement.
They took me to cse,they scanned and everything was fine.
Again i wanted to meed same VO as she asked me to get latest gas bill and letter from Bank.
2) Again shocked when she told in gas its written as door lock and in my bank letter there is no date when it issued it just says only from when ur having account.
I strongly feel that VO was expecting some money. I concluded this when she called some babu and was asking for some number so that she can grant it, and he need not to come also. She was speaking in Tamil. Still i believe they haven’t given up their habit.
I came back home in rain cursing that lady. I was burning from inside.
Next morning i got up prayed god , told him today i am going taking your name if it fails its your failure.
I went to axis bank got date entered for 29th, and got More then one year bank statement.
This time i was very cautious got seal and sign on statement and letter also.
Went to Psk at 11.30
For Vo it took half an hr as they gave priority to my token.
This time she tried her level best to find fault in that ,Mam i learn t so much still why i will make mistake. I haven’t spoken a single word also, she approved VO. Then for GO i waited till 1pm then GO was cool no hassle there. She told its granted. I got my acknowledgment letter status showing as Granted* at 1.30,
I came out relieved thanked god for his grace and mercy on me.
Now waiting for the remaining battle.
Regards,
Praveen
nithya says
Congrats. U did it.
Prasanna says
Hi
I had a case of name bifurcation. My passport was issued recently however without last name. Hence i had to re-apply.
Last week Thursday and Friday, website was down and it was very frustrating. However later the system was set right.
Since i was following this blog i got a lot relief. Nithya had suggested to apply online and go there with a print of ARN no that we receive. If you are applying in Tatkaal system, then you will be given a token/appointment there itself. After getting token you can go home and come back at the specified time.
I had applied on 26th. I went to PSK at 6.30am. Staff came at 7.45am and gave me slot of 1PM. I went to office and reached the spot at 1PM. Waited patiently and gave details.
Today the status shows that, passport has been dispatched and an email also has been sent to my id !! Just can’t believe.
– In my case i didn’t have any police verification and it was only name bifurcation.
Thanks to Mohan and Nithya, i could submit application without much tension.
nithya says
Prasanna,
I am glad that you got the status, in just 3 days, as despatched. U lucky fellow. i had submitted the appli on 21st july in tatkaal category and this is an emergency case. But till 29th morning it said “Printed”…. To know remaining HORROR STORY (experience!!!), see the blog below.
Hope this part of the blog is useful for some more ppl who dont get the Passport delivered/depatched on time. read on…
Ajay says
Hi Nithya / Prasanna,
I have the same case of surname bifurcation from the given name.
In this regard i have to apply for a re issue.
I had written written an email to the PSK helpdesk. They replied saying that i had to submit a statement in form affidavit mentioning that i had filled it wrongly the prior application.
Could you please help me suggesting the format of this statement?
Also kindly let me know if any other documents are required?
For me only requirement is the name bifurcation and every thing else remains the same.
Thanks for your help!!
Ajay
It will be help
Holla says
Hi Mohan,
Thanks a lot for maintaining this blog. I thought should contribute after all the info your blog has dished out & helped me prepare for this. Some tips based on my experience today:
a. If you have the luxury of time, take an online appointment & go 30 mins before the allotted time in peace.
b. Even if you cant tolerate the nearly month long wait for the slot, it is still useful to fill up your stuff online as it helps processing faster at the various counters (although it blocks out other users from gaining that slot & hence strongly discouraged by the TCS team in PSK).
c. The number of tokens issued per day is 100-120 depending on the day & the number people that turn up on that day. Coming in at 2am is too much, but walking in at 7am is also risky & on the edge.
d. Be prepared to have many ID proofs, for it is difficult to predict what is valid & what is not.
e. The staff are generally helpful & courteous, so thats a big relief unlike many other govt. offices. The facility is very clean and well maintained. They make you run around between A1, B2, C3 etc., but it is not chaos and well organized.
f. There is a coffee/tea stall & some biscuits/chips sold, but if you need hard food it is difficult to get till lunch time when they give you a recess of 20-30mins to go out. We left home at 6am and till 2pm, practically survived on coffee. So please get some snacks if you cant stand such long hours of no food.
g. Senior citizens and people with kids get some priority.
I think for a city the size of Bengaluru (actually rest of Karnataka also depends on the overall 4 PSKs including the 2 in Bengaluru.), 2 PSKs handling 250 passports per day is insufficient. No wonder there is such a long wait time for online appointments. The way it is setup right now is not sustainable and someone will protest when the delays become inordinate. They are in the right direction by eliminating middle-men, but the way it is now is too rigid & no room for any concession. If they issue tokens differently based on re-issue, change in particulars etc., more people can be accommodated as these cases dont involve the same number checks as new entries. My 2 paisa based on the experience today.
Please let the blog continue and guide more people along the way.
Shiv Prasad says
Hi Mohan
I had submitted my children’s application (fresh passport) thru Bangalore One on the 01st of June, 2010. Finally around 20th of July the passport seva website gave me an update status as “” Passport application has been submitted by applicant along with applicable fees (if any) and supporting documents” and the date mentioned as application receieved date was 24th June, 2010…now there is now more status updates on this on the website…when i call the toll free no they ask me to head over to RPO Bangalore at Koramangala and follow up-there.
Out of your experience with the blog and comments…what do u think should be my next course of action?
Do let me know…
Thanks in advance.
praveen says
Hi Sreenivas,
Thanks for the information. Yes i have informed my mother that if they come tell them i have gone to office, evening i will go to police station and enquire them. Anyway now as per your suggestion i will inform them before only. But i have feel that how these people will behave because i have seen police people only collecting bribe and abusing public. I never felt them as friendly people. I will try to convey them. Then its my luck.
Regards,
Praveen
praveen says
Hi Pushpendra,
Can you please tell me how this police verification happens. does i have to be at home when they come. How i will know they are coming.
Regards,
Praveen
Dr.BP Sreenivasa says
Hi Praveen,
It’s better you go to the concerned police station and let them know that you are expecting police verification for passport. Request them to do the needful. In case you are not residing at the address (eg., your native place) do let someone in the native place know about it and it helps if that police station is contacted in this regard. It has worked for me few years ago and hence I thought of sharing this info.
Best wishes
pushpendra says
I can tell you what happened in my case.Not sure how the police at your place will do it.
1. Applied for passport on 12th June
2. Got a call from Police station on 18th that i need to come to police to get the verification done. I need to carry 4 set of photographs ( since i stayed at two places under same police station in last one year.If it is single place then i think only 2 will be required. But better keep the extra passport photos)
3. Went to police station immediately. Since my wife could not go with me the police constable decided to come to my home to do the verification. ( i applied for the passport of my wife as well along with mine).
4. you should carry the proof of your stay in the current adress for last one year ( Rental agreement if in rented house. If you have stayed in two different houses in last one year then rental agreement for both the houses you stayed or Electricity bill in your or gas connection receipt in your name.)
In my case i did not have rental agreement so i gave them my company HR letter as adress proof and a written consent from my old house owner for house i stayed before.
Good part is that police people will be flexible if you keep there hand warm else you have to be perfect in terms of document they require.
police official sent my recommondation to commis. office only on 24th ( 7 days after the verification) and that is creating delay in passport. If would recommend you to follow up with police officer everyday if you need passport urgently else you can leave to him to do at his own convenience.
Let me know if you need any other information
pushpendra says
Sorry the date i applied was 13th July
praveen says
Hi Suba,
I can understand how frustated your, Why cant they understand our need. They think always assume or insist us to have one permanent address or own house. Always there should be one person at home that too on working day. I am just wondering is the same case in other countries also. I have never been to other country can some one please tell me.
Suba exactly what they do in police verification how challenging is that.
Because for me the 1st challenge itself not over.
Regards,
Praveen
Suba says
They came last week ..gave me list of document copies tat i need 2 bring say address proof,age proof,potos and asked 2 come 2 police station after 2 days…went gav all documents,met the inspector and tats it.Notin grt
pushpendra says
Suba,
How many after police verification the status in the passport website changed?
I just want to know in-order calculate the approx. date for case. In my case the the file was sent back to commisionar office on 24th July
pushpendra says
Just to share with all of you.
I applied for three passport in the span of two days.
12th July:
1. Applied for my wife. Since my wife does not have any address proof in her name i had to apply for inclusion of spouse name in my passport.
The verification mode for my wife was pre-verification ( due to fresh passport) and for me was Post-verification ( re-issue with old report clear)
14th July:
I applied for my 2 month old child. Since both of us had already applied for the passport they just took the file number of both application.Birth cirtificate of my wife. Photocopy of my cancelled passport and my adress proof photocopy.
Verification mode for my child was no verification.
I received a call for police verification on 18th July. Verification happened both for me and my wife together.
1. I received my passport on 21st July
2. I got my child’s passport on 24th July
Only my wife’s passport is left and that is because the police verification delay.Till today the status shows that they have not received the clear report from police. I am optimistic that i may happen this week.
Suba says
Itz been a week since my police verification was over….Now i badly need 2 go out of station….will they giv passport 2 anyone else whom i authorise..say my hostel warden..else sud i contact t postoofice…any suggestions pls..iam stuck..
pushpendra says
What is the status showing in PSK tracker?
They do not give the passport to anybody other than the addressee and that is you?
They did not give my passport even to my wife although she showed them the marriage certificate. I had to rush from office to collect it in person.
I have applied for fresh passport for my wife. For her also police verification happened last sunday. Till date the tracked says the same status “application sent to SP office for verification and passport will issued after getting a clear report”.
Not sure how many more days it will take.
Suba says
tanx for t replies
I had applied for normal fresh passport on june 26th!!..its been a month
Police verif over one week bak and status says il get a sms once mine is despatched.No other info…so if i hav 2 go out of station,can i meet t post office people and inform 2 keep it with them til iam bak?? i badly need 2 go..
Iam expectin tat i wud get it tis week
pushpendra says
I do not think the post office people can keep it with them. They will return it back to passport office Koromangla.You can check with the passport seva kendra whether they keep it with them or it is there is with the RPO koromangala only.If the PSK people keep it with them then you can easily get it from there but RPO case i am not sure how difficult it is, since it is again govt.
Ashish says
I too had a very disappointing experience at the passport seva kendra at outer ring road Bangalore. I applied for my daughter’s passport in tatkaal and got it in just 11 days!!! (supposed to get in 3 days) [I have blogged the entire full story in my blog site]
jayant bhat says
I have an issue: My passport expired in Sept 2008.it got damaged during a house shifting.End Result – not knowing its imp,I threw the expired and damaged passport. Now i want to get a new passport.Address has changed. I dont have any record of the old one. Police officials asked for photocopy of the same when i went to lodge FIR as per process.
Please suggest if i should apply afresh informing the old passport number. Should I give a written application that i dont ve any copy of the old passport.
the one says
Hi Mohan,
Even i applied for a fresh passport thru PSK and believe it or not, I did finish the process in 4-5 hrs. Had an online appointment. The filling up of forms was done by the TCS ppl (around 30 counters exist for the same) and also pic was clicked by them.this was no hassle process and i completed this in 30 mins sharp. It was then the problems started. I had to go thru 2 more stages (i.e. Verification officer VO and Granting Officer GO). I was made to wait for atleast an hr (in the waiting lobby and then in front of the VO counters), before all my details were checked and verified. (there are some 7-8 VO ). And waiting for the Granting officer was even more troublesome.(again waiting period of over 1 hr) There are totally 4 nos of Officers and you can imagine the queue for that. One can just imagine the no. of ppl coming out of 30 counters and then waiting for the 8 VO counters and then for the 4 GO counters! i feel the process takes a beating when it comes to the VO and GO. Otherwise, the filling up of the appl forms, a single signature and photo clicked by the digital camera save the effort of filling up a very hard, non understandable appl form and signature mismatches and non acceptable photgraphs.
Rgds
Krishh says
I felt same thing, I had completed form submission with in 30 minutes, n waited for next two counters( VO, GO) almost 3 hrs. VO was saying to me these A counter (Private employees) people are doing fast.
If they reduce next 2 counters to 1, they can handle more applicants.
praveen says
Hi Nitya,
I know its my mistake to give my neighbors address but i had left with no option. How can i get electricity bill,water bill or other bills which they ask.
For ration card also they are asking 2000 rs bribe. Where ever u go they want bribe and no one is there to give proper information also. After going through all this now i can guide others. I think if we can give correct information to others and when things not happening we should stand up together against this system. Our Bangalore city has lot of migrating population from all over India how can they get all the proof. Even to get your telephone connection you need address proof. I feel postal ID proof could be one solution. And what about the unique identification number which Mr. Nandan is heading. I know our country is moving towards citizen friendly. I don’t blame the rules but the people.
Regards,
Praveen
Prasanna says
Hi all,
I’m unable to login in passport website for uploading the application. 🙁 Any of you are able to ?
Prasanna
Mohan says
The systems go down frequently, try again after sometime!
nithya says
Mohan,
You are doing a gr8 job by updating this blog of urs regularly… I owe a lot to ur blog, for my pp process. I hope this helps many more ppl and lessens the usual track of bribing officials and getting work done. Thanks again to every person who gives input to keep this blog alive.
Mohan says
Thanks Nithya, appreciate you for being active here and sharing your experience and guidance to others. Very much appreciated.
Ganesh says
Mohan,
I have a problem that others don’t seem to have. The present address field in the application “House Number and Street Name” seems to accept just 42 characters. My address is lot more than 42 Characters. And I guess it should be the same for others too.
Am I doing something wrong ?
– Ganesh
Mohan says
Ganesh, that is not to worry about. Even if you can’t enter it completely while filling it online or on form, when you go for PSK visit, they will run you through the details you have entered and then they will shorten ‘cross’ to ‘cr’, ‘block’ to ‘blk’, ‘phase’ to ‘phs’, ‘floor’ to ‘flr’ etc., For Indian addresses, it should be around 120+ chars than just 42 chars 😉
Sarath says
Thank you! That’s been a question that’s been nagging me for some time. I didn’t see any explanation about it on the passport FAQ and they have some terse verbiage on the forms about entering incorrect information in those pages.
Sarath says
Now I have a new problem. I upload the online form, and the earliest date I can appear at the PSK is on the 9th of September. WTF???
I also asked around, it looks like agents no longer can take applications for reissue, and the only option I have is to go directly through the PSK. I really need it quick, and if I get my number on the 8th and submit the application then, I am looking at mid to last October to get my passport. Is anyone else in the same boat? Please help…
Suba says
mY police verification was over tis sunday…any idea as to have long it wud take for me 2 get t passport
Mohan says
Suba, for me police verification happened after I got the passport in hand 🙂
krish says
Mohan,
I think they will write in Acknowledgement letter, police verification mode,
pre or post or no verification.
Mohan says
Yes, you are right. It was mentioned in the grant letter that the PSK issues when we are exiting the premises after meeting with Granting Officer (GO)
Krish says
Hi Suba,
Did u get ur passport ?, my police verification over 2day(25 July), I had applied on 14 July.
Suba says
No iam also waiting for my passport
police verification was over a week bak exactly…donno wen iam goin 2 get it…PSK people earlier said 3 days after verif i sud get it…itz been a week!!!
Need 2 go out of station..donno really how 2 go abt it…
Suba says
I had applied for normal mode fresh passport on 25th june!!!
praveen says
Hi Nitya,
Thanks for your encouragement. I will not give up.
I am applying it for my employment with wipro. In wipro its mandatory to have passport. As my father was an army person we used to move places a lot and we never had any permanent address. For my studies i stayed in Bangalore in my granys place and i did not had anything to prove my address. I had only my bsnl postpaid mobile bill with my granys neighbors address as from him only i took land line bill for postpaid connection. which i got when i was in collage with student plan for just paying 100 rs monthly. Then for joining pizza hut as delivery boy i required driving license with this bsnl bill i got my LL then with this LL i got DL. Then with this DL i got my SBI bank acc. All these proof has my granys neibhors address. Then these voter id people came they gave voter with my granys address but with wrong area. Now my only mistake is not having own house. I know in india many are not in their own house and they change their residence very frequently but still our govt acts as if every one living in their own house with all their proof. But in past i learn t one thing that with money lot of things can be done easily here. Even though i don’t want to bribe any one and i feel guilt by doing that but we are left with no other option , but this time i will not bribe any one. I will wait until i don’t get my passport from those govt officials.
Again thanks for your encouragement i felt very low today.
Regards,
Praveen
nithya says
Praveen,
Your mistake is not staying in various places, but you did not give your address (granny’s address) for the ID proofs tat u applied…. From now on try to take all the IDs in ur residence.
All u need is
1. Bank passbook wch says that u reside in the same address for 1 year or more- to prove ur present address
2. Birth certificate or 10th/puc/degree certificate issued by the karnatak examination board – to prove ur date of birth.
the 2nd proof wil be accepted/used to apply for non-ecr stamp in the passport.
these are the docs to be produced. You wil get ur passport with the name , dob and address as in the proofs tat you are submitting.
nithya says
Praveen,
Is it for a fresh passport?
praveen says
Hi Krish,
Thanks for replying. Yes i have bank acc with axis bank which has same address. But problem here is that i dnt have transactions in past one year as it was salary acc from my previous employer. Anyway i have spoken with bank person for letter instead of acc statement. mean while i will search for my gas bill also and my SBI pass book which has only different door number.
I am just waiting for it, For todays effort i missed my lunch missed my office and got severe headace. After all those high tech and other things still its a govt office. Just bettet then other govt office. I just wonder how easyly all crinimals and influntial people get passport only we common people are taken for ride.
Already we face so many prob in our life without sufficient money. Even govt is not helping us. We are not asking govt to pay us when we are unemployed atleast govt emp should work for that they paid for. They really act as god. offcourse its govt work. I hate this govt people and govt workers. I am sorry if i hurted any ones sentiment. But the agony i am going through makes feel so down.
Regards,
Praveen
nithya says
Praveen,
i understand your frustration. But plz, take it very seriously and be prepared for the worst. I had taken (u won’t belive) 7 ID proofs, affidavit, all my certificates from 10th std to my PG, to prove my identity on earth! and was asked to produce NONE!
I overheard some1’s passport being on hold, because he produced some bank statements. And these guys are asking for the pass book and not statements. You need not ve any transaction for the past 1 yr, but get ur passbook updated. Atleast interest for the balance amount in ur axis bank a/c will be credited and thats a sufficient tx.
Go thro the instruction part in the form (form 1) that they issue for 10Rs at PSK. it has got every doc needed for various cases. All the very best.
Out of 3 address proofs, 1 must fall under the proofs given from a) to i) in the form1 (under tatkaal docs). One ID should be a photo identification. This is a must if its tatkaal. all these 3 IDs shd ve the same name with same spelling and same address.
May i know wat is the reason you are applying for?
praveen says
Dear All,
I came to know about psk in newspaper when it was launched. Then i got offer from one the reputed company where they told passport is mandatory,
So i logged into their website and found all necessary information.
For address proof it was written DL or Letter Head from reputed company will do. So i went to my HR and got my add proof as in all my other doc its number 4 instead of number 1, i mean my house number. After requesting my HR he gave address proof at number 1 only.
On 22/06/2010 i went to psk after fixing online appointment. It was easy process with TCS people. They are very friendly and work better except their server which goes down many a times. For this guys working there cant be blamed. But real Indian government office scenario came when i went for VO verification officer. Directly he told DL cant be excepted as add proof and neither my letter from my comp hr. He asked me to get letter from Area thasildar. When i heard the name thasildar i came to know either i have to bribe any one or i have to do something else. I went to thasildar off which is opp to Mysore bank near majestic. Wow that office really superb. Really superb. There lot of people are waiting for bakras. they were asking for 2500 rs for that domicile certificate. Then after going for a long. I searched my home and found GAS connection details where it was on my fathers name and in address it was written c/o praveen kumar k add. So took this and i found one affidavit which i prep in 2006 to make passport. Today 22/7/2010 again i went to psk .
1) Tcs person asked me to wait for govt officer to come to verify then govt office at waiting room told its ok.
then i went to VO again this lady had prob in add proof after convincing her lot she asked for gas and one year bill.
I could not find one year bill i went with gas book and 2009 bill. Again this lady rejected that also.
My god i really don’t know how to get it.
My only mistake we don’t have a permanent house and i stayed with my grandmother to complete my education in Bangalore.
I just wonder in our country does every one living in own house.
Does every one has electricity and telephone line.
Does water bill comes in our name.
In city like Bangalore every one is keep changing his residence frequently.
Criminals get things easily by just paying money but we people are taken for ride. I hate this system. When i am showing that lady all my proof like my insurance,marriage cert,employment offer letter affidavit,gas connection.
Still she is not ready to take it.
I am proud to be an Indian but at i cant be proud of my country’s system and the people who are given responsibility of the system.
Regards,
Praveen
Krish says
Hi Praveen,
Do you any bank account with same address which is written on pp form. if yes they will accept bank account as address proof , but it should be one year old.
Prasanna says
Hi Nithya
i too have the issue of name bi-furcation. I plan to go for tatkaal option. I have some questions. If you can answer them, it would be great.
1.will they let me in even if i don’t have online token ?
2. This priority online q you mentioned – is it different from the q ppl with online token or we have to join them too ? Basically i need to know which q i need to join if i don’t have the appointment.
3. After filling application online, is there any other application that i have to fill ?
Thanks.
Prasanna
nithya says
Prasanna,
valid questions. plz see the corresponding anwers below.
1. Nothing called online token. Its only ARN number, which u get, after filling the application form (form 1 or main application) online. They will allow u in and issue tokens, if u show them the printout of your ARN number.
2. u need to join the priority online queue, whr ppl ve already filled the form online and ve the ARN number. U dont need to take the appointment at all. plz dont waste ur time by joining the general queue, wch has arnd 300 ppl at 8am! (Some i think, will sleep overnight there, to be the first in the general queue!!!)
3. No other application to be filled.
all the very best. Be prepared even for the worst. Keep ur cool. U will get it done smoothly.
Prasanna says
Thanx a lot Nithya.will update once i am done with the process.
Prasanna
nithya says
Sathya,
Dont rely on appts, cos til august 20th you dont ve one! Better take the ARN number – printout, from the site and go to the PSK ( i visited lalbagh, both are equally crowded, go to a place wch is near ur house; cos if u get an appt at 11am or later, u can go home, refresh and get bak). Make sure you reach the office by 7am atleast. You never know, when the number of applicants in queue wil increase! At 8.am when the counter opens, there is a n officer who will ask if we ve opted for tatkaal. These clever fellows give priority to tatkaal. Even for normal cases tokens are issued, but with a slight delay.(Hope u understand wat i mean).
Plz carry water, biscuits in case u need.
Your marriage certi should have her name with the same spellings as in the ID proof that you will be producing.
I am not sure abt the attestation.
pushpendra says
Applied for re-issue for my passport on 12th of July to include my spouse name in it.
The verification officer told that since the passport is damaged i have to pay 1500 Rs more ( so total of 1000 ( for normal) + 1500 for damaged).
Since my old passport was issued from a different Region “post verification” was required to be done.
Got my new passport today just in 9 days.
I think it is miraculous changes in the passport process.I never imagined that.